Our Support Team
Ted Alexander
Telos/Omnia Customer Support more
Jim Armstrong
Director of Eastern Sales more
Kirk Harnack
Director of International Business Development more
David Jablonski
Telos/Omnia Customer Support Supervisor more
Marc Johnson
Axia Support Supervisor more
John Makley
Information Technology more
Mark Manolio
Telos/Omnia Customer Support more
Milos Nemcik
Axia Customer Support more
Ken Skok
Sales Manager, Asia Pacific Region more
Mike Uhl
Director of Western Sales more
Warranty Info
Read Telos Systems' warranty information statement and terms and conditions
Customer Service BulletinsGet the latest Product, Bulletins, and ISDN Ordering Information.
ISDN Ordering Information
General Information Bulletins
- #101109a: Mix Minus to a Telos ONE From an Analog Mixer
- #013102: Telos Software Update Instructions -- how to update Telos products via FTP
- #010103: Telos Modular Cable Guide - Reference for modular telephone connectors used in Telos products
- #022101: Comprehensive listing of Telephone Network ISDN Cause Codes.
view this document online
- #24082k: Using ISDN SPID's in the USA and Canada
Assistant Producer
Nx6 / Nx12
- #011311: How to add or remove an AES card from the Nx12
Profiler
Telos VX
Series 2101, TWOx12 & Telos TWO
- #101109b: Telos Series 2101 – T1 Trunk Requirements
- Telos TWOx12 Update Procedure + Version Notes
- #072704: Extending the Telos Desktop Director Over Fiber
- #080205: Using PBX Transfer Functions With the TWOx12 Analog Version
- #111103: TWOx12, TWO, 2101 Studio I/O, & 2101 Extended Hybrid Software Update Procedure
- #071003: Headsets For Use With Telos Desktop Director
- #301102: TWOx12 & Telos TWO Upgrade Checklist
- #021502: Telos TWOx12 and Telos TWO Hardware/Software Update Bulletin
- #020601: Using a Euro ISDN Telephone with Telos TWO
- #260302: TWOx12 Priority Lines feature
- #270302: Using Ground Start Lines with TWOx12 Analog Version
- #31102k: How to configure multiple Desktop Directors with TWOx12 and Series 2101 Talkshow Systems
- #011808 TWOx12 / TWO / 2101 Studio Interface & Extended Hybrid Hardware Update Bulletin
Zephyr Express
- #280499: Zephyr Express Firmware Update Installation Instructions
Zephyr Xstream
- #120808: V3.XX Ethernet Streaming Notes
- #070307: Notes on using Zephyr Xstream's IP modes
- #031006: How to configure Xtream to automatically use ISDN backup to V.35
- #030103: Zephyr Xstream 2.5.7p Software Update Instructions
- #082302: Using Telos Zephyr products in Japan
- #041301: Installing the Zephyr Xstream V.35/X.21 option
Zephyr Xport
Z/IP ONE
- #01102012: Telos Z/IP ONE Power Cable Field Replacement
Original Zephyr
- #011201: Zephyr Firmware Version Notes & Update Instructions (Original Zephyr)
- #08092k: Using the Telos Zephyr in Australia
- #06232K: Zephyr -- Using Autodial to change your SPIDs
- #120398: Making a CCS Prima "Zephyr-compatible"
- #060895a: Installing Zephyr Stereo Card (p/n 9150)
- #060895b: Installing Zephyr X.21 / V.35 Card (p/n 9154)
- #02122K: Installing Zephyr Terminal Card Adaptor (p/n 9156)
- #010499: Using the Telos Zephyr in Europe with the U.S. terminal adapter