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Telos/Omnia Customer Support more

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Director of Eastern Sales more

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Director of International Business Development more

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Telos/Omnia Customer Support Supervisor more

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Axia Support Supervisor more

John Makley

Information Technology more

Mark Manolio

Telos/Omnia Customer Support more

Milos Nemcik

Axia Customer Support more

Ken Skok

Applications Engineer more

Mike Uhl

Director of Western Sales more

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Customer Service Bulletins

Get the latest Product, Bulletins, and ISDN Ordering Information.

ISDN Ordering Information
General Information Bulletins
  • #013102: Telos Software Update Instructions -- how to update Telos products via FTP 
  • #010103: Telos Modular Cable Guide - Reference for modular telephone connectors used in Telos products
  • #022101: Comprehensive listing of Telephone Network ISDN Cause Codes. view this document online
  • #24082k: Using ISDN SPID's in the USA and Canada
Zephyr Xstream
  • #120808: V3.XX Ethernet Streaming Notes
  • #070307: Notes on using Zephyr Xstream's IP modes
  • #031006: How to configure Xtream to automatically use ISDN backup to V.35
  • #030103: Zephyr Xstream 2.5.7p Software Update Instructions
  • #082302: Using Telos Zephyr products in Japan
  • #041301: Installing the Zephyr Xstream V.35/X.21 option
Zephyr Xport
  • #070103: Zephyr Xport Software Update instructions
  • #121102: Using the Contact Closures on Zephyr Xport
  • #121202: Using the Zephyr Xport with a cellular handset
Original Zephyr
  • #011201: Zephyr Firmware Version Notes & Update Instructions (Original Zephyr)
  • #08092k: Using the Telos Zephyr in Australia
  • #06232K: Zephyr -- Using Autodial to change your SPIDs
  • #120398: Making a CCS Prima "Zephyr-compatible"
  • #060895a: Installing Zephyr Stereo Card (p/n 9150)
  • #060895b: Installing Zephyr X.21 / V.35 Card (p/n 9154)
  • #02122K: Installing Zephyr Terminal Card Adaptor (p/n 9156) 
  • #010499: Using the Telos Zephyr in Europe with the U.S. terminal adapter
Zephyr Express
  • #280499: Zephyr Express Firmware Update Installation Instructions
Series 2101, TWOx12 & Telos TWO
  • Telos TWOx12 Update Procedure + Version Notes
  • #072704: Extending the Telos Desktop Director Over Fiber
  • #080205: Using PBX Transfer Functions With the TWOx12 Analog Version
  • #111103: TWOx12, TWO, 2101 Studio I/O, & 2101 Extended Hybrid Software Update Procedure
  • #071003: Headsets For Use With Telos Desktop Director
  • #301102: TWOx12 & Telos TWO Upgrade Checklist
  • #021502: Telos TWOx12 and Telos TWO Hardware/Software Update Bulletin
  • #020601: Using a Euro ISDN Telephone with Telos TWO
  • #260302: TWOx12 Priority Lines feature
  • #270302: Using Ground Start Lines with TWOx12 Analog Version
  • #31102k: How to configure multiple Desktop Directors with TWOx12 and Series 2101 Talkshow Systems
  • #011808 TWOx12 / TWO / 2101 Studio Interface & Extended Hybrid Hardware Update Bulletin
Assistant Producer
  • #05032K: Assistant Producer/Teloserve FAQ
Profiler
  • #031408: XP SP2 Driver Install Procedure
  • #031408A: Adding additional Profiler Audio Cards

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