CUSTOMER  SERVICE  BULLETINS


Telos Customer Service Bulletins contain information to help you get the most from your Telos equipment. We'll be posting more periodically; please check back from time to time to see what's new. If you're looking for technical help on a specific issue not listed here, email support@telos-systems.com .

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ISDN Ordering Information

Customer Service Bulletins (arranged by product)

General Information Bulletins

  • #010103: Telos Modular Cable Guide - Reference for modular telephone connectors used in Telos products

  • #013102: Telos Software Update Instructions -- how to update Telos products via FTP 

  • #022101: Comprehensive listing of Telephone Network ISDN Cause Codes
                      >>> view this document online

  • #24082k: Using ISDN SPID's in the USA and Canada

Zephyr Xstream

  • #070307: Notes on using Zephyr Xstream's IP modes
  • #031006: How to configure Xtream to automatically use ISDN backup to V.35

  • #030103: Zephyr Xstream 2.5.7p Software Update Instructions

  • #082302: Using Telos Zephyr products in Japan

  • #041301: Installing the Zephyr Xstream V.35/X.21 option

Zephyr Xport

  • #070103: Zephyr Xport Software Update instructions

  • #121102: Using the Contact Closures on Zephyr Xport

  • #121202: Using the Zephyr Xport with a cellular handset

Original Zephyr

  • #011201: Zephyr Firmware Version Notes & Update Instructions (Original Zephyr)

  • #08092k: Using the Telos Zephyr in Australia

  • #06232K: Zephyr -- Using Autodial to change your SPIDs

  • #120398: Making a CCS Prima "Zephyr-compatible"

  • #060895a: Installing Zephyr Stereo Card (p/n 9150)

  • #060895b: Installing Zephyr X.21 / V.35 Card (p/n 9154)

  • #02122K: Installing Zephyr Terminal Card Adaptor (p/n 9156) 

  • #010499: Using the Telos Zephyr in Europe with the U.S. terminal adapter

ZephyrExpress

  • #280499: ZephyrExpress Firmware Update Installation Instructions

Series 2101, TWOx12 & Telos TWO 

  • Telos TWOx12 Update Proceedure + Version Notes

  • #072704: Extending the Telos Desktop Director Over Fiber

  • #080205: Using PBX Transfer Functions With the TWOx12 Analog Version

  • #111103: TWOx12, TWO, 2101 Studio I/O, & 2101 Extended Hybrid Software Update Procedure

  • #071003: Headsets For Use With Telos Desktop Director

  • #301102: TWOx12 & Telos TWO Upgrade Checklist

  • #021502: Telos TWOx12 and Telos TWO Hardware/Software Update Bulletin

  • #020601: Using a Euro ISDN Telephone with Telos TWO

  • #260302: TWOx12 Priority Lines feature

  • #270302: Using Ground Start Lines with TWOx12 Analog Version

  • #31102k: How to configure multiple Desktop Directors with TWOx12 and Series 2101 Talkshow Systems

  • #011808 TWOx12 / TWO / 2101 Studio Interface & Extended Hybrid Hardware Update Bulletin

Assistant Producer

  • #05032K: Assistant Producer/Teloserve FAQ

Profiler

  • #031408: XP SP2 Driver Install Procedure
  • #031408A: Adding additional Profiler Audio Cards

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